Customer Service Survey


If you have submitted a customer service request to City of Sandersville, please take a few moments to let us know how we may better serve you in the future by completing and submitting the on-line survey shown below. Thank you!

Online Customer Service Survey

How long did you have to wait before a Customer Service Representative attended to you via:
Phone
10 Seconds
30 Seconds
1 Minute
Longer
In Person
10 Seconds
30 Seconds
1 Minute
Longer
Other
10 Seconds
30 Seconds
1 Minute
Longer
How long did it take to get a reply?
Phone
Less than 1 Hr
Same Day
Within 3 Days
Longer
In Person
Less than 1 Hr
Same Day
Within 3 Days
Longer
Other
Less than 1 Hr
Same Day
Within 3 Days
Longer
Was the Customer Service Representative Professional? Yes No
Were your questions answered? Yes No
When the Customer Service Representative did not know the answer, he/she researched it and got back to me right away. Yes No
How would you rate your experience overall? Great Good Fair Poor
Please list any other comments/suggestions to improve our Customer Service.
You may enter your name, but it is not required. We appreciate your comments.
If you would like someone to contact you, please let us know the most convenient method and time of day.
Method of contact preferred: Telephone E-mail Postal Fax
Meeting Other
Contact Information:
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